Delete Your Account and Data

We're sorry to see you go. You can delete your NEPSYN account and all associated data at any time, or request deletion of specific account data by contacting support.

How to Delete Your Account

1

Open the NEPSYN app and go to Profile

2

Tap Account Settings

3

Scroll down and tap Delete Account

4

Confirm deletion when prompted

What Gets Deleted

When you delete your account, the following data is permanently removed from our servers:

This action cannot be undone. Once your account is deleted, your data cannot be recovered. Please cancel your subscription through the Google Play Store or Apple App Store before deleting your account to avoid future charges.

Can't Access the App?

If you're unable to access the app to delete your account, you can request account deletion by email. Send a request from the email address associated with your NEPSYN account to:

support@nepsyn.com

We will process your request and delete your account within 30 days.

Request Data Deletion Without Deleting Your Account

If you want specific account data deleted without closing your NEPSYN account, email support@nepsyn.com from the address associated with your account and describe the data you want removed. We will process eligible deletion requests within 30 days.